Terms & Conditions
Terms and Conditions
Use of our site
Your right to access and use of our Sites is subject to our Terms of web site use.
How we have a tendency to use your personal data
We can solely use your personal information in accordance with our Privacy policy. Please check this policy fastidiously and confirm that you just comprehend it.
How the contract is created between North American country
- Our order method permits you to visualize and amend any errors before submitting your order to us. Please take the time to scan and check your order at every stage of the order method.
- Unless you cancel your order in accordance with our Cancellations, Returns and refunds policy or we've got contacted you to verify that we have a tendency to are unable to simply accept your order, our acceptance of your order can occur mechanically on the sooner of the date we have a tendency to deliver the merchandise to you or seven days following the date we send our Order Acknowledgement e-mail. The Contract between North American country can solely be shaped at now.
- We reserve the proper to reject any order for any reason and no order are accepted till payment is received fully for all merchandise and any connected delivery charges.
- All orders are subject to stock availableness. If we have a tendency to are unable to produce any of the merchandise that you just have ordered we are going to inform you as presently as doable. within the event that an out-of-stock Product is an element of an order and that we cannot contact you, we are going to send what merchandise we've got available, refunding the acquisition value of any unobtainable Product herever payment has already been made.
Services
- The description of the Services and any merchandise is as started within the web site, catalogues, brochures or alternative kinds of publicity. Any description is for illustrative functions solely and there is also little discrepancies within the size and color of any merchandise provided.
- In the case of Services and any merchandise created to your special needs, it's your responsibility to make sure that any info or specification you offer is correct.
- All Services that seem on the web site are subject to availableness.
- We will build changes to the Services that are necessary to accommodates any applicable law or safety demand. we'll advise you of those changes.
Customer responsibilities
- You should co-operate with United States altogether matters concerning the Services, offer United States and our authorised staff and representatives with access to any info needed.
- Failure to accommodates the higher than may be a client default that entitles United States to suspend the Services till you remedy it or if you fail to remedy it following our request, we will terminate the Contract with immediate impact.
- We powerfully suggest that you just receive your merchandise and check for any damages and faults before organising any installation contractors as simple Panels can not be control to blame for any prices incurred. Returns and refunds for cut/part used panels and accessories won't be accepted underneath any circumstances.
Personal info
- We retain and use all information strictly underneath the Privacy Policy.
- We could contact you by victimisation e-mail or alternative transmission strategies and by post and you expressly comply with this.
PayPal returns & refunds
Deliveries
PayPal refunds are processed through our client Service Centre. Please complete our contact form or call us on 01245697120. If you come your Product to store, you'll be offered Associate in Nursing exchange to an equivalent price and/or any monies owed are refunded by gift card. instead you'll get a full refund on a present card solely. you can't come back the item future and receive a PayPal refund. All PayPal refunds should be collected via our traveler (which are collected at our cost) and can't be left future.
Click & collect
If you come your Product to an equivalent store it had been collected from, you'll be refunded via PayPal onto your payment card. However, if you come your Product to a special store than wherever you collected it, you'll be offered Associate in Nursing exchange to an equivalent price and/or any monies owed are refunded by gift card. instead you'll get a full refund on gift card solely.
Guarantees
We give guarantees on several of our product. These will be known by the guarantee emblem on the merchandise description page. If you're a client, a guarantee is additionally to your legal rights in regard to product that are faulty or not as represented. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.
Returns/cancellations
- If for no matter reason you alter your mind and would love to come back your order once delivery, we’re happy to refund or exchange your purchase as long as they're sealed, in original packaging and you prepare for the come back of the products. This feature is obtainable up to fourteen days once delivery.
- Following the space mercantilism laws, we'll settle for things back even though you've got opened the products to examine them. You're entitled to a refund as long as you prepare come back of the products inside seven operating days from the day once delivery. The products should be in associate ‘as new’ condition and came back within the original, uninjured packaging. the merchandise should not are used or put in.
- We can't be control to blame for things lost or broken once being came back. Continuously acquire a certificate of posting and think about employing a signed for service.
